Shipping policy

Shipping Policy

Thank you for shopping with Kamies Kloset. We want your order to arrive as smoothly as possible.

Order Processing

Most orders are processed within 2 to 5 business days. Processing times may vary during holidays, sales, product launches, or periods of high order volume.

Some items may ship separately if they are fulfilled from different locations or suppliers. If your order arrives in multiple packages, you will not be charged additional shipping unless otherwise stated at checkout.

Shipping Rates

Shipping rates are calculated at checkout based on your order and delivery address unless a flat-rate or promotional shipping offer is available.

Delivery Times

Estimated delivery times begin after your order has been processed and shipped.

Typical U.S. delivery time is approximately 3 to 8 business days after shipment, depending on the carrier and destination.

Delivery estimates are not guaranteed. Delays caused by carriers, weather, holidays, incorrect addresses, or other circumstances outside our control may occur.

Tracking

When tracking is available, you will receive a shipping confirmation with tracking information once your order has shipped.

Please allow up to 48 hours for tracking information to update after your shipment is created.

Multiple Packages

Your order may arrive in more than one package. This is normal for orders containing items shipped from different fulfillment locations.

Incorrect Shipping Addresses

Please review your shipping address carefully before placing your order.

If you notice an error, contact us as soon as possible. We cannot guarantee that an address can be changed after an order has entered processing or been shipped.

Customers are responsible for additional shipping charges related to incorrect or incomplete addresses.

Lost, Stolen, or Delayed Packages

Once a package has been accepted by the shipping carrier, delivery is handled by the carrier.

If your tracking shows that your package is delayed, lost, or delivered but you cannot locate it, please contact the carrier first and then reach out to us if additional assistance is needed.

We will do our best to help, but we cannot guarantee replacement or reimbursement for packages marked as delivered by the carrier.

Damaged Packages

If your order arrives damaged, please contact us promptly and include photos of the packaging and damaged item so we can review the issue.

International Shipping

If international shipping is available at checkout, customers are responsible for any applicable customs fees, duties, taxes, or import charges required by the destination country.

Customs processing may cause additional delivery delays.